1. Introduction
Dominio (website url address: #) values your trust and business. We are a Cyprus-based company specializing in domain registration and management. Please review this Privacy Policy carefully. Your use of our services indicates your acceptance of this policy.
2. Data Collected
Data Storage Location
Dominio is a Cyprus-based company operating web servers hosted in Germany. Our hosting provider, Hetzner Online GmbH, follows strict data security protocols and is GDPR compliant. For more information, please review the Hetzner Data Privacy Policy.
Registration Data
When you register on our website, we collect your chosen username, email address, and any additional personal details you add to your user profile. You may view, edit, or delete your personal information at any time (with the exception of your username). Website administrators can also access and update this information as needed.
Purchase Data
To access our services and support, we may require certain purchase information relevant to your domain registration or management. This includes transaction details and support status, which are stored securely alongside your user data. These details help us provide downloads, product support, and other customer services.
Support Data
If you register and create a support account, you can submit support requests via our ticketing system. Only the information you provide is sent, and you will be asked for consent each time you submit a new support request. For details on our third-party support provider’s privacy policy, visit: Ticksy Privacy Policy.
Comments
When you leave comments on our site, we collect the information shown in the comment form, as well as your IP address and browser user agent string to help detect spam.
Contact Form
Information you submit through our contact form is sent to our company email, which is hosted by Zoho. Zoho adheres to GDPR requirements, and you can read their privacy policy here: Zoho Privacy Policy.
Submissions through the contact form are kept solely for customer service purposes and are never used for marketing or shared with third parties.
Google Analytics
We use Google Analytics for anonymous reporting of website usage. No personally identifiable data is stored. To opt out of Google Analytics, please use this link: Google Analytics Opt-out.
Cases for Using the Personal Data
We use your personal information in the following cases:
- Verification and identification during website use
- Providing technical support
- Sending important updates and notifications
- Monitoring account activity to prevent fraud and ensure security of your personal information
- Personalizing your website experience
- Ensuring reliable performance and smooth operation of administrative functions
3. Embedded Content
Our website may include embedded content such as YouTube videos. Embedded content from other sites functions as if you are visiting those sites directly.
These third-party sites may collect your data, use cookies, include additional tracking, and monitor your interactions with their content, particularly if you have an account and are logged in to those services. Below is a list of embedded services we use:
We use the Facebook page plugin to display our Facebook timeline. Facebook operates under its own cookie and privacy policies, which we do not control. No cookies are installed and your IP address is not shared with Facebook unless you provide consent. Learn more in their privacy policy: Facebook Privacy Policy.
Our site displays our Twitter timeline using the Twitter API. Twitter has its own cookie and privacy policies, which are outside our control. Your IP address is only sent to Twitter if you give consent. For more information, see: Twitter Privacy Policy.
YouTube
We embed YouTube videos on our website. YouTube manages its own cookies and privacy policies, which we do not govern. No cookies are installed and your IP address is not shared with YouTube unless you consent. Read more here: YouTube Privacy Policy.
4. Cookies
This website uses cookies—small text files placed on your device—to enhance your browsing experience. Cookies help us remember user preferences, store essential information (such as for shopping carts), and provide anonymous tracking data to third-party services like Google Analytics. These cookies are designed to improve your interaction with our site. If you prefer, you can disable cookies in your browser settings, though this may affect your experience. For guidance, consult your browser’s help section.
Necessary Cookies (all site visitors)
- cfduid: Used by our CDN, CloudFlare, to identify individual clients behind a shared IP and apply security settings per client. See more: CloudFlare Privacy Policy.
- PHPSESSID: Identifies your unique session on the website.
Necessary Cookies (Additional for Logged in Customers)
- wp-auth: Used by WordPress to authenticate logged-in users, password verification, and user validation.
- wordpress_logged_in_{hash}: Used by WordPress for logged-in user authentication and verification.
- wordpress_test_cookie Ensures WordPress cookies function correctly.
- wp-settings-[UID]: Sets user-specific preferences for the WordPress admin and possibly the main site interface. The number corresponds to your user ID.
- wp-settings-{time}-[UID]: Sets time-based user preferences; the number corresponds to your user ID.
5. Who Has Access To Your Data
If you are not a registered client on our site, we do not retain or view any personal information about you.
If you are a registered client, your personal information may be accessed by:
- Our system administrators.
- Our support team, when it is necessary to assist with client accounts or provide support.
6. Third Party Access to Your Data
We do not share your personal data with third parties in a way that reveals personal details such as your email, name, or similar information. The only exceptions are select partners who require limited data to deliver services you expect from us. See below:Ticksy
Ticksy provides our support ticketing platform. The data they receive is limited to what you explicitly provide and consent to when submitting a support ticket. Ticksy complies with the EU/US “Privacy Shield.” You can review their privacy policy here: Ticksy Privacy Policy.7. How Long We Retain Your Data For
When you submit a support ticket or comment, its metadata is retained until you request its removal. We use this information to recognize you and automatically approve your comments, avoiding moderation delays.
If you register on our website, we store the personal information you provide in your profile. You can view, edit, or delete your personal information at any time (with the exception of your username). Website administrators can also view and edit this information.
8. Security Measures
We use SSL/HTTPS protocol across our website to encrypt communications between users and our servers, protecting personally identifiable information from unauthorized third-party access.
If a data breach occurs, our system administrators will immediately take necessary action to ensure system integrity, inform affected users, and reset passwords if required.
9. Your Data Rights
General Rights
If you have a registered account with Dominio or have provided information through our website, you may request an exported file containing the personal data we retain, including any additional details you have supplied to us.
You may also request that we delete any personal data we store. Please note, this does not include data we are obligated to retain for administrative, legal, or security purposes. Essential information, such as your email address, is necessary for maintaining your account and providing our services. If you request complete data erasure, we will no longer be able to offer support or any product-related services.
GDPR Rights
Your privacy is a top priority at Dominio. We strive to support GDPR standards for all users. Dominio allows residents of the European Union to use its services and is committed to complying with the European General Data Protection Regulation. For more information, visit the EU GDPR Information Portal.
10. Third Party Websites
Dominio may provide links to third party websites on our site. These external websites are not reviewed or monitored by Dominio for privacy or security compliance, and we are not liable for the practices of these third party sites.
Social media sharing links, including text links or social media icons, only connect you to third party services if you choose to click on them.
Please be aware that this Privacy Policy and any related policies do not grant rights enforceable by third parties, nor do they require the disclosure of any personal information about users of our services or site. Dominio is not responsible for the information collected or used by any advertiser or third party website. We recommend reviewing the privacy policy and terms of service for each third party site you visit via our links.
11. Release of Your Data for Legal Purposes
There may be circumstances where Dominio is required or finds it necessary to release your information in response to a request from a government agency or a private litigant. You acknowledge and agree that we may disclose your information to third parties if we believe, in good faith, that it is necessary for a civil action, criminal investigation, or other legal proceedings. If we receive a subpoena affecting your privacy, we may choose to notify you so you can file a motion to quash the subpoena, or we may attempt to quash it ourselves, but we are not obligated to do either. We may also, at our discretion, report you and release your information to third parties if we believe it is appropriate for legal reasons, such as suspicion of fraudulent activity. By using our services, you release us from any liability for damages that may arise from or relate to the release of your information in response to legal requests from law enforcement agencies or private litigants.
Any release of personal data for legal purposes will only be carried out in compliance with the laws of the country in which you reside.